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Features & Policies

Check-in time
Check-in time is 3 pm.

Check-out time
Check-out time is 11am.

Credit cards
We accept Visa, MasterCard, American Express, and Discover credit cards.

Pets
Pets are welcome in designated pet rooms. You must call 1-800-966-6490 to book one of our designated pet rooms. We charge a nightly fee of $25 per pet for up to two well-behaved pets per room. We charge $50 per night for a pet staying in a non-pet room. Room service is available for those who would like to dine in the room with their pet. Pets are welcome in the outdoor dining section of the restaurant, which is seated on a first-come, first-served basis. Reservations are highly recommended.

Room Service
Room Service is available from 5:00pm to 9:00pm.

Concierge service
Our front desk staff will be happy to tell you about the local attractions and events. If you would like to learn what’s happening before you arrive, check out our attractions or events sections.

Travelers’ checks
We accept travelers’ checks with the appropriate identification.

Cancellation Policy
Cancellations made within 72 hours of arrival date will be assessed a fee of one night’s room and tax. Cancellations can only be made by calling our reservations center at 1-800-966-6490 or 1-805-927-2267.

High Speed Internet Access
Complimentary Wi-Fi is available in the rooms and suites.