We feel it’s important to share the changes we are making in response to the coronavirus (COVID-19) and precautions we already have in place, to let you know that your health and safety is our number one priority. While we always strive to maintain the highest standards when it comes to cleaning and maintaining our hotels, we're taking it even further.
We are staying up-to-date on the latest developments and guidelines suggested by the Centers for Disease Control and Prevention, World Health Organization, our local Health Departments and other appropriate agencies.
Please note that the state of California is currently requiring the use of a face covering in indoor public areas.
Cambria Pines Lodge is a great place for your next vacation - each hotel room has an outdoor entrance (there are no indoor hallways or elevators).
We would like to share some of the things we are doing to provide peace of mind and ensure you that we are taking your safety seriously:
- Contactless check-in and check-out: You will receive a text message on the morning of your arrival, just click the secure link and fill in your payment information. You will be charged a $1 authorization that will be refunded immediately. That way, when you arrive, you won't have to hand us your cards! If you would rather share your information in person, you're welcome to do that too. When you're ready to check-out, simply leave your room keys in your room, there's no need to visit the Front Desk.
Sanitizing: Our housekeeping staff is regularly sanitizing all surfaces that are frequently touched using a disinfectant, certified to kill COVID-19. We are focusing on all surfaces in guest rooms (including doorknobs, light switches, countertops, microwaves, and remotes) and public spaces (terminals and pens at the front desk, stalls and surfaces in the bathroom, menus and tables in the restaurant, and more). In addition, we are using Clean Remotes in our guest rooms. We are also continuing to launder all linens and towels in hot, soapy water. For your safety, we have also removed reusable items from the rooms, including pens and paper, collateral and directories.
Electrostatic Sprayers: We are using electrostatic sprayers with hospital-grade disinfectant to sterilize high-touch areas in the rooms and public spaces.
Stay-Over Services Suspended: If you are staying with us for multiple nights, we will not come into your room to clean during your visit. We are happy to provide towels and take your trash at the door. Just call the office during office hours to arrange this service.
Social Distancing: We are maintaining a six-foot distance between our staff and guests.
Handwashing: We have continued to emphasize and train employees to follow our strict handwashing policies.
Employees exhibiting any signs of sickness are prohibited from working.
Amenities: During this time, some of our amenities will remain closed until further notice. We're sorry for any inconvenience this may cause, but your safety is our first priority. Each guest will receive a list of current amenities and property changes upon arrival.
Our Corporate and Management leadership teams are closely monitoring the situation and information from public health officials and will continue to exceed their prevention guidelines to help keep our properties clean and our guests safe.
We are especially grateful for your loyalty and we look forward to welcoming you soon.
If you would like to help support our family-owned business during this unprecedented time, we would appreciate your purchase of a gift certificate, just call 1-800-966-6490. Gift certificates can be used for overnight stays, in our Restaurant or in our Lounge. Thank you!
Cambria Pines Lodge Restaurant
Our restaurant is currently open to the public for indoor and limited outdoor dining based on availability.
To place room service or takeout orders, please call 805-927-4200.
Our restaurant annex, The West Wing is open for full table service with limited seating.
We still provide breakfast for our guests each morning. Please note that we are no longer able to offer our breakfast buffet or any self-serve items as we have in the past; based on this menu items may be limited.
Our staff members are fully trained and strictly monitored to operate in accordance with both local and national public health guidelines. We have limited our capacity to ensure proper social distancing.
Outdoor Pool & Hot Tub
Our outdoor, heated pool is open daily from 8am-10pm. Chairs in the pool area are spread out and sanitized regularly.
Our outdoor hot tub remains closed in accordance with San Luis Obispo County’s reopening plan. We will reopen this amenitiy when we are able to.