Local Calls (Cambria & San Simeon): Dial 1 + Number (No charge)

To Call Another Guest: Dial 1 +  Room Number

Restaurant: Dial “2111” after 5pm or Dial “0”

Emergency: Call 911 for immediate attention.

Bill To Room:

In-State - 8 + 1 + Area Code + Number

Out-of-State - 8 + 1 + Area Code + Number

International - 8 + 011 + Country Code + City Code + Number

Bill To Credit Card:

In-State - 1 + 0 + Area Code + Number

Out-of-State - 1 + 0 + Area Code + Number

International - 011 + Country Code + City Code + Number

Operator-Assisted Calls:

Local Operator - Dial 1 + 0 

Long Distance Operator - Dial 1 + 00

International Operator - Dial 1 + 00

Person-to-Person, Collect - Dial 1 + 0 + Area Code + Number

Voicemail: The message light will flash if there is a message waiting. To check the message dial 365, it will ask for a password, press the pound key (#). A recording will then come on, press 1 to hear the new message. The message light will stay on if the phone is hung up right after the message. Please stay on the line for a list of options. Option 9 will delete the message.

We welcome you and your furry friend in our designated pet rooms. To ensure your pet’s safety and comfort during your stay, please review our pet policy:

• Pets may not be left unattended anywhere on property. Please do not leave your pet alone in a guest room.

• Pets must be on a leash or other form of restraint when out of guest rooms. Pets must be under the control of their owner at all times and in the event a pet bites anyone on the property (guest or employee), we reserve the right to ask the guest and their pet to leave the hotel out of an abundance of caution for our employees and guests health and safety.

• When in your room, please leave a Do Not Disturb sign on the door.

• Please keep the noise your pet makes to a minimum, in order to not disturb other guests.

• Pets must be clean and free of fleas and other pests. Proof of current rabies vaccinations as well as other health certificates may be required, as deemed necessary by Management.

• Owners must clean up after their pet, and are responsible for any damage done by the pet.

• Under no circumstances are pets allowed in the swimming pool or spa. A pool cleaning fee of $250 will be charged.

• The nightly fee is $25 per pet for a maximum of two well-behaved pets per guest room. We charge $100 per night for a pet in a non-pet room.

In Case of Fire

Plan what to do when you arrive in your room - you won’t have time to plan during a fire.

• Locate your room’s fire exit(s). Be sure they are unblocked.

• When you hear an alarm, act, don’t investigate. If fire is in your room, get out and close the door. Once you’re out, report the fire.

• If fire is not in your room, leave if you can. First feel your door. If it’s cool, open it slowly and proceed if safe. If your room door is hot, don’t open it.

• Crawl in smoke. Fresh air will be near the floor.

• If you can’t leave your room, seal off all cracks with wet towels. Shut off fans and air conditioners. Signal at your window. Call 9-1-1 and wait for rescue.

Security

Do not leave cash, credit cards, jewelry, travelers checks or other valuables in your room when you are away. The Lodge cannot assume responsibility for stolen property. To reduce the risk of theft, observe these steps:

• Secure your valuables in a safe location and safeguard your room key.

• Use the deadbolt provided on your door. As an additional measure, secure the safety latch. When leaving your room, be sure the door is locked.

• Keep windows closed and locked.

• Do not admit persons to your room without first making identification. If there is any question about a person asking to be let into your room, call the front desk.